Category: Call centre Software

What is Collaboration?

Incorporating voice, video, mobility so you can collaborate better

Collaboration creates a unified workspace by integrating data, IP communications and collaboration products and applications into a single, unified system.

Cloud  Collaboration platforms remove complexity by simplifying the architecture to a standards based IP platform. Integrating Voice, Data, Video and Applications into a single platform provides customers with seamless, end-to-end communications which will enable your business to communicate more efficiently and provide a better service to your customers

We can design, deploy and manage everything for you

Connect co-workers, partners, vendors, and customers with the information and expertise they need

Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call

Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams

Make mobile devices extensions of the corporate network so mobile workers can be productive anywhere

Innovate across the value chain by integrating collaboration and communications into applications and business processes

You can do so much with a collaboration solution

Conferencing

Cost-effective, secure and scale-able conferencing with high quality voice and video

Customer Care

Proactively connect people with the information, expertise, and support they need

Simplify

Run voice, data and video communications over a single, converged network

Messaging

View real-time presence information and communicate using email, instant messaging, and voice mail or unified messaging

Mobile Applications

Leverage your smartphone to become an extension of the enterprise network

eVideo Australia’s Fastest Growing Collaboration company Works with all platforms, Meeting space, Anywhere-Anytime-Any device, Mobile cloud

eVideo eConnect who are the Leaders in Business VoIP, Enterprise VoIP, Hosted PBX-Call Centre

Expensive PBX phone systems are a thing of the past. Our ECONNECT affordable phone solution that comes with all the cloud PBX features needed to run your business.

With eConnect, you can bring your business phone number to our cloud, create interactive menu options like Auto-Attendant and have the flexibility to add more handsets as your business grows. If your Internet is down the system can automatically forward calls to your mobile at no extra cost. Plus, calls to standard Australian landlines and mobiles are unlimited so you don’t have to worry

              

 

Call Forward Enables a user to redirect calls to another destination.
Call Waiting Enables a user to answer a call while already engaged in another call.
Call Transfer Enables a user to transfer the caller to a third party.
Do Not Disturb Enables a user to set their station as unavailable so that incoming calls are given a busy treatment.
Simultaneous Ring Enables a user to have multiple phones ring simultaneously when any calls are received on their BizPhone phone number.
Call Park Enables a user to put a call on hold on one BizPhone handset and continue the call from another BizPhone handset.
Sequential Ring Enables a user to define a list of phone numbers that are alerted sequentially for incoming calls that match specified criteria.

 

Call us on 1800 111 387 for a FREE trial and consultation or email us on sales@evideo.com.au