eVideo specialises in delivering high quality Cisco Maintenance services, to help you identify and alleviate risk.
eVideo’s Cisco Smartnet maintenance service provides a complete picture of your technology environment, enabling the establishment of a customized maintenance solution, in line your needs.
The Cisco Smartnet Service delivers a comprehensive maintenance approach which includes software lifecycle management, compliance, licensing, support, upgrades, and planning.
Why eVideo for Cisco Smartnet Maintenance?
bullet points below
Cisco Smart Net Total Care
- Dedicated Australia-Wide 1800 dedicated Support directly through to cisco.
- Replacement of faulty components included.
- Access to software upgrades.
- Access to Certified Video engineers
- Consultancy and Professional services advice
- eCare service via Cisco can offer upgrades to 24/7, On site options
- FREE membership to eVideo customer loyalty program
Cisco Smart Net
- Call Cisco direct support for support..
- Customer has to deal with Cisco policies and procedures in terms of filling out forms, providing certain technical information.
- Customer has to deal with Cisco Support directly, which is answered by a pool of offices in various overseas locations.
