What is Unified Communications

Technology has evolved so much over the last decade. There are now so many different ways to communicate with each other that it can be hard to keep up.  Text messages, email, phone calls and instant messenger all provide us with ways to speak with a friend or colleague. But imagine how much easier life would be if you could combine all the ways we communicate into one simple and cohesive system?

That is where Unified Communications (UC) comes in. Unified Communications integrates all forms of media, such as instant messaging, video conferencing, data sharing, speech recognition, voicemail, email, SMS and fax and will deliver the communication to a single inbox. This means you can send a message on one medium and receive the same communication on another.

Unified Communications has become an integral part of video conferencing. One of the key benefits of integrating Unified Communications into video conferencing is it will cut travel costs and reduce your businesses carbon footprint. It will also lower your organisations operational costs, whilst continuing that important face-to-face relationship with your colleague or client. Technology is so advanced now, that meetings can be held in real-time and people can participate in them from all over the world, which will only enhance your business and means decisions are made more quickly. 

eVideo Communications is one of Australia’s leading communication companies. They are experts in Unified Communications and understand how important the system could be to your business.  The benefits of Unified Communications are endless. It allows you to share data and documents instantly, it means users can communicate more efficiently and will boost productivity among staff members.

Combining your communication system will also mean more flexibility for you and your work force because you can connect to your company’s internal network using your PDA, laptop and netbook anywhere in the world, providing there is wireless access. You can start a video call in your office before moving it over to your laptop and carry on with the discussion on your mobile as you move to your next meeting. 

Having access to all forms of communications at one time will also mean you can work more efficiently and will find sharing and forwarding ideas so much easier. Unified Communications can be a good way of making sure that your business keeps up with the fast pace of these communication mediums, which are constantly changing. 

To set up a Unified Communications system, or just for more information about UC, contact eVideo today.